Shipping policy
SHIPPING POLICY
ORDER PROCESSING
Orders are processed within 2–4 business days. Processing times may be longer during busy periods, holidays, new collection launches, or promotional events.
SHIPPING TO FRANCE
Standard Shipping:
• Orders €50 and over: Free shipping
• Orders under €50: €3.50
• Estimated delivery time: 2–4 business days
EUROPEAN UNION
Standard International:
• 0–0.02 kg: €7.00
• 0.02–0.09 kg: €9.00
• Estimated delivery time: 2–8 business days
Express International:
• 0.09–0.25 kg: €11.00
• 0.25–5 kg: €12.00
• Estimated delivery time: 1–3 business days
INTERNATIONAL SHIPPING
Standard International Shipping with Tracking Number:
• 0–0.02 kg: €7.00
• 0.02–0.09 kg: €9.00
• 0.1–0.25 kg: €12.00
• 0.25–5.9 kg: €17.00
International delivery times vary depending on the destination and local postal services.
TRACKING
When tracking is included with the selected shipping method, tracking information will be provided once your order has been shipped.
CUSTOMS, DUTIES AND TAXES
International customers are responsible for any customs duties, import taxes, or other fees that may apply in their country. These charges are not included in the product or shipping price.
DELIVERY
Please make sure that your shipping address is complete and correct before placing your order. We are not responsible for delays caused by incorrect or incomplete addresses, customs procedures, or circumstances outside our control.
If you have any questions regarding your shipment, please contact us at:
arttina55@gmail.com
